Privacy Policy

At VolumeEdge, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

We collect only the minimum amount of data required to provide a highly functional and secure experience:

• Account Information: When you sign up, we collect your email address via Supabase Authentication to verify your identity.
• Payment Information: All payment processing is handled securely by Stripe. VolumeEdge PRO never stores or sees your credit card numbers, billing addresses, or bank account details. Stripe provides us only with a secure token representing your active subscription status.
• Usage Data: We may collect basic diagnostic and website usage analytics (such as pages visited, ticker search frequency) to optimize our database caching engine and improve performance.

2. How We Use Your Information

We use the collected data strictly for:

• Authenticating your login sessions via Supabase.
• Verifying your subscription status via Stripe Webhooks to allow premium features.
• Generating personalized greetings (such as your dynamic daily trading motivational quotes).
• Troubleshooting server errors and optimizing our Databento API data-fetching pipelines.
• Communicating critical system updates or billing notifications.

3. Data Sharing and Third-Party Services

We will never sell, rent, or trade your personal information with third parties. We share data only with trusted, industry-standard third-party service providers essential to our operations:

• Supabase: To host our secure database, user authentication, and profile metadata.
• Stripe: To handle all subscription billing and card transactions.

4. Data Retention and Security

• Security: We use industry-standard encryption protocols (HTTPS/SSL) and secure authentication guards to protect your session tokens and credentials.
• Retention: We retain your account email as long as your account remains active. You can request complete deletion of your account and all associated user metadata at any time by contacting our support.

5. Cookies

We use essential cookies (tokens) to keep you securely logged in as you navigate between different stock charts. We do not use intrusive tracking cookies.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active users of any significant changes by posting the new Policy on this page and updating the "Last Updated" date.

7. Contact Us

If you have any questions about this Privacy Policy or wish to request data deletion, please contact us at: support@volumedge.app.